Gray Animal Center

Gray Animal Center is a small-animal veterinary clinic in Gray, Maine, located at 55 Portland Rd, Gray, ME 04039. It treats dogs and cats. Recent reviews describe a mix of experiences, with many praising the care and communication and others raising concerns about access, tone, and fees.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Online management of care appointments (noted by a reviewer)

Pricing

Pricing appears around average, with some reviewers calling it fair and others mentioning extra fees and feeling “nickel and dimed.”

People

Reviewers mention Dr. Anderson and Dr. Kinney (also spelled Kenney in reviews).

Reviews

Gray Animal Center has a 4.7/5 rating on Google from 242 reviews. Positive themes in recent comments include friendly, professional staff; confidence in Dr. Anderson; and clear explanations and follow-through during visits. Critical themes include difficulty reaching the clinic, concerns about a more automated and less personal experience, complaints about itemized charges (including a needle waste disposal fee), and a few reports of poor experiences around urgent needs and bedside manner for older or very ill pets.

Reviews for Gray Animal Center

Note: Showing the 5 most recent Google reviews out of 242 we track in total. Recent reviews may not be representative of overall sentiment.

Kristie Hotham

3 days ago

Very friendly and professional staff. Fair pricing. I have complete faith in Dr. Anderson. She explains, investigates, and delivers! Great place to bring your pets.

Amanda S

1 week ago

I could not be happier with the care and consideration we always receive at Gray Animal Center. When Dr Kinney left I felt some sense of dread at who may come next, but Dr. Anderson and all the supporting staff there have made the transition so wonderful. I might go so far as to say I like it even better now that I can manage care appointments online. Dr. A does not disappoint. She is so welcoming and knowledgeable.

Sylvia Hinckley

1 week ago

I give a zero star. This is the vet I've always took my dog to. He had sarcoma on his leg. On Wednesday it opened and started oozing would they see him NO, on Thursday he's bleeding everywhere and half his leg was gone would they see him NO,on Friday u can imagine how it was it smelled so bad of death would they see him NO I finally found someone to euthanize him. I wouldn't take a sick fly to this vet

J B

2 months ago

This used to be a great place, now they are unreachable. Very cold. Everything is so automated with AI and non personal no transparancy at all. Nickel and dime. Even charge for needle waste disposal fee $8.50. Iwe had a sharps container that held 100s of needles and cost 30 when it was full to dispose of. It feel like this location isn't here to help animals. its not the same since Dr. Kenney Sold out! Very sad. Followed him for over 2 decades. Hopefullt I find a place that is personal not AI..

Highview Owners Association

5 months ago

Just left this place. We have been taking our dog here for 17 years. The original veterinary retired recently. I brought my dog in so they could check a spot on him. First thing the vet says when I asked her to look at him was….”he’s got a lot going on, you know something’s going to get him eventually”. Who says that? What, because he’s old I’m not supposed to take care of him? It’s like she was tired of treating him or something. I noticed she didn’t mind taking my $50 for a 5 minute visit. I’m done with this place.